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Frequently Asked Questions
Subscription Basics & Account Management
No contract needed! You can cancel your Playwithtamil subscription anytime. Simply go to your account’s Manage Payments and choose Cancel Subscription. No cancellation fees, no hassle.
We accept Visa, Mastercard, and American Express debit/credit cards for all plans. For school plans, we also accept bank transfers. Need help? Contact our support for alternative payment options.
The first payment is charged when you start your subscription, followed by recurring charges on the same day each month or year.
Absolutely. You can upgrade from Silver to Gold or Titanium anytime via the Upgrade Plan option in your account menu.
Even after cancellation, you can still access your My Activities, folders, and zones. However, you won’t be able to play, download, or print Tamil resources unless you renew your subscription.
To download an invoice: 1. Log in to playwithtamil.com 2. Go to User Profile > Manage Payment. 3. Select your subscription. 4. Click the PDF download link. 5. View, save, or print your invoice.
Yes. You can reactivate your subscription anytime, and your activities will remain intact.
Silver Plan (For Individuals)
You can use up to **5 activities in total** — this includes playing 5 grade activities, or creating 5 of your own, or playing 5 shared activities from others. Once created, activities cannot be deleted.
No. Activities created under the Silver Plan cannot be deleted.
You can join or create up to **2 zones** in total. Deleting zones is not allowed in Silver.
Only **1 course** can be enrolled.
No. Once enrolled, you cannot un-enroll from a course in Silver Plan.
Gold Plan (For Individuals)
Gold users enjoy **unlimited activities** — play, create, edit, and delete with no restrictions.
Yes. Gold includes unlimited access to all grades activities.
You can enroll in **unlimited courses**.
Yes. You can enroll and un-enroll in courses without any restrictions.
Unlimited. You can join, create, and delete zones freely.
Titanium Plan (For Parents & Families)
The Titanium Plan is designed for parents who want to create child accounts. Each child gets **unlimited access** while the parent account has Silver limitations by default.
You can create up to **5 child accounts** under a single Titanium subscription.
Yes! Each child account under Titanium has full unlimited access to activities, courses, and zones — just like a Gold user.
No. The parent account only has Silver-level access unless upgraded separately to Gold. Titanium focuses on giving kids unlimited access.
Each child account runs under its own subscription cycle. For example, if you add 4 kids, your Manage Payment section will show 4 Titanium subscriptions with separate billing cycles.
Yes. Titanium users get a **Parent Mode** with a dashboard to track kids’ learning progress and manage their accounts.
School Plans (Diamond vs Platinum)
**Diamond Plan** is designed for **non-profit schools** where each invited user pays for their own subscription. **Platinum Plan** is for **profit-based schools** where the **school pays upfront** for all invited users under one subscription.
Yes. Both Diamond and Platinum include the same features. The only difference is in **who pays** — school or invited users.
Schools in Diamond or Platinum get access to a **Student Management System** to: • Add and manage student profiles. • Promote students to the next grade. • Track student performance and progress over time.
Schools also get a powerful **Attendance Management System** that allows: • Assigning teachers or volunteers as class teachers. • Creating sections under grades to manage large student groups. • Setting working days for teachers/volunteers. • Assigning grade-wise working days. • Tracking attendance and performance of teachers, volunteers, and students. • Taking and recording student attendance daily.
Yes. In Platinum, the school’s main account manages payments for all users, making it easier for fee-collecting schools.
Diamond is perfect for community or non-profit schools where users are expected to pay their own subscription fees instead of the school paying upfront.




